AI Voice Agents for Medical Practices
Answer more patient calls, automate appointment scheduling and reduce the time your staff spends on the phone.
Curamatic AI voice agents handle routine inbound and outbound patient conversations while connecting patients with your staff when human assistance is needed.
- HIPAA compliant
- BAA available
- SOC 2 audit in progress
The challenge
Your Staff Shouldn't Spend Their Day Managing Routine Calls
Phone volume can consume hours of staff time every day. Patients call to schedule, reschedule, cancel and ask routine questions while staff make outbound calls to fill schedules and reach patients.
Curamatic automates these repetitive conversations so your team can focus on patients who need their attention.
Inbound calls
Automate Inbound Patient Calls
Curamatic can answer incoming calls, understand why a patient is calling and take the appropriate next step.
Schedule Appointments
Help patients find and schedule appropriate appointment times.
Reschedule & Cancel
Handle common appointment changes without requiring staff intervention.
Understand Patient Intent
Determine what the patient needs and initiate the appropriate workflow.
Route When Needed
Transfer or escalate conversations that require staff assistance.
Outbound calls
Automate Outbound Patient Calls
Give staff the latest tech to work through long calling lists.
Curamatic can proactively reach patients for scheduling and other routine outreach, conduct the conversation and capture the outcome.
Reach Patients
Automatically work through patient outreach lists.
Schedule During the Call
Turn successful conversations into scheduled appointments.
Capture Outcomes
Track whether patients answered, scheduled or require follow-up.
Answer more calls
Give patients an alternative to waiting on hold or leaving voicemail.
Reduce staff phone workload
Automate repetitive conversations that consume front-office time.
Improve access
Make it easier for patients to manage appointments by phone.
Support inbound and outbound workflows
Use the same automation platform to answer incoming calls and proactively reach patients.
Integrations
Designed for Healthcare Workflows
Curamatic AI agents are built for healthcare workflows and the systems your practice already uses. A conversation can trigger the administrative action itself, so staff aren't left with a message to follow up on.
Phone system
EHR
Scheduling
See Curamatic in action
Hear Curamatic in Action
Experience an AI voice agent handling a real medical-practice scheduling workflow.
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