Turn Patient Outreach Into Booked Appointments
Reach patients with personalized text conversations that make it easy to schedule the care they need.
Curamatic's AI text agent engages patients in natural conversations, helps them find appropriate appointment times and books appointments without requiring your staff to manage every interaction.
- HIPAA compliant
- BAA available
- SOC 2 audit in progress
The challenge
Reach More Patients Without More Manual Outreach
Getting patients scheduled for important follow-up care often means staff working through lists, making calls, sending messages and following up repeatedly.
Curamatic automates patient outreach while giving each patient an interactive, conversational experience.
Use targeted campaigns to reach patients for:
- Annual Wellness Visits (AWVs)
- Wellness and preventive care follow-up
- Medication checks
- Follow-up appointments
- Other appointment and care-gap outreach
How it works
From Outreach to Appointment
Reach
Curamatic sends targeted text outreach to the patients you want to engage.
Converse
Patients respond naturally by text. The AI agent understands their responses and continues the conversation without requiring them to navigate menus or rigid commands.
Schedule
When a patient is ready to schedule, Curamatic helps identify appropriate appointment times and guides the patient through booking.
Escalate
Conversations that require staff attention are identified for follow-up, so your team can focus on the patients who need assistance.
Text or call
Give Patients Another Way to Reach Your Office
Text shouldn't create a dead end.
Patients can reply directly to their Curamatic conversation or call the same phone number that sent the text to reach your office staff.
That gives patients the flexibility to continue digitally or speak with someone when they prefer.
Conversation history
See Every Conversation
Maintain a complete transcript of patient conversations so your team can see what happened without piecing together notes or message history.
Staff can review conversations, understand patient responses and identify interactions that require additional follow-up.
Campaign analytics
Know How Every Campaign Is Performing
Go beyond delivery and response rates.
Curamatic provides campaign analytics that help your team understand the actual results of your outreach.
Track:
- Patients contacted
- Patient engagement and responses
- Conversations started
- Appointments booked
- Patients requiring follow-up
- Campaign performance over time
Book more appointments
Let patients move from receiving a message to selecting an appropriate appointment time within the same conversation.
Reduce manual outreach
Automate repetitive texting and scheduling conversations instead of requiring staff to manage every interaction.
Focus staff where they're needed
Surface conversations that require human follow-up rather than asking staff to review every campaign response.
Measure real outcomes
See how many patients ultimately booked appointments, along with who received or responded to a message.
How it fits
Built for Healthcare Outreach
Curamatic combines conversational AI, patient outreach, scheduling and campaign management in a workflow designed for healthcare organizations. Run targeted campaigns while giving your team visibility into every conversation and outcome.
Patient texts
Phone line
Scheduling
See Curamatic in action
See Curamatic Run a Patient Outreach Campaign
See how Curamatic can reach patients, conduct natural text conversations, schedule appointments and show your team exactly how the campaign performed.
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